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Ground-Breaking Ceremony for Homeless Shelter in Sanford

Fidelity Bank employees joined members of the community to break ground on the Samuel J. Wornom Community Shelter, a new facility that will provide housing and support for the homeless in Lee County. This shelter, set to open in 2025, will offer 76 beds, family rooms, and essential amenities, ensuring a safe and supportive environment […]

Prepare Your Finances: 10 Steps to Take Before a Natural Disaster

Peak hurricane season starts September 1st. Follow these 10 steps to prepare your finances now! Living along the East Coast comes with numerous advantages, from the stunning landscapes of the Blue Ridge Mountains to the vibrant coastal communities. However, it’s not always smooth sailing, especially when hurricane season arrives each June through November. Recent data […]

Moving Businesses Forward | Q2 2024 Lending Recap

The Government Guaranteed Lending division at Fidelity Bank is proud to share our latest quarterly update, showcasing our continued commitment to supporting small businesses through SBA loans. Continue reading to learn how our team helped small business owners get the funding they need to start, grow, and expand local businesses in the second quarter of […]

Will my statement look the same?

We are excited to share that we’ve streamlined the appearance of our credit card statements. Transactions will be organized by credits, debits, and interest. Also, the last four-digits of your card number will be displayed on the statement versus your account number for added security.

Will my card or account number change?

The number on your physical plastic card will remain the same. For added security, all account numbers have changed.

Can I still make a credit card payment while you’re updating the credit card system?

Credit card payments cannot be made when our system becomes unavailable beginning on Thursday, August 15 at 5 p.m. When maintenance on our credit card system is complete, customers may make payments as necessary.

Can I update my account, request a credit line increase, or order a replacement card when the system improvements are being made?

If you need to order a new credit card, please submit requests by Tuesday, August 13. Account updates and credit line changes must be completed no later than Wednesday, August 14. Once our credit card system becomes available on Monday, August 19, you will be able to make account updates, credit line changes and order […]

Fidelity Bank Hospitality Sponsor for Habitat for Humanity Building Blitz

This past week, Fidelity Bank was a hospitality sponsor for the 2024 Habitat for Humanity Building Blitz. Many employees from Fidelity Bank volunteered their time to help serve food to the builders and other volunteers at the event. The Home Builders Blitz event brings together local builders and other industry professionals to build homes in […]

Lacey Dillon Top Performer for Customer Satisfaction in Mortgage Industry

Fidelity Bank is pleased to announce that Lacey Dillon has been recognized as a top performer for customer satisfaction in the Mortgage Industry by Experience.com. Experience.com is a leading provider of Customer Experience Management Software. This competition ranks loan officers based on millions of customer reviews, survey completion rates, and star ratings submitted to the […]

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