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Account Opening Requirements

To be compliant with Federal regulations, Fidelity Bank is required to collect certain information from personal banking customers, business banking customers, and any person(s) identified as beneficial owner(s) of the business at the time of opening a new deposit account, a new loan or loan renewal, or when there is a change in ownership or nature of a business.

Fidelity Bank Mobile Banking Terms and Conditions

Fidelity Bank Mobile Banking Terms and Conditions (Last Updated September 30, 2022) a. Program: Fidelity Bank offers our customers mobile access to their account information (e.g., for checking balances and last transactions) over the Short Message Service (SMS), as well as the option to set up alerts for their accounts (e.g., low balance alerts). Enrollment requires identification of the user’s...

CardControl

Monitor spending and protect your accounts in real-time. Control your credit and debit cards from the convenience of Fidelity Bank Mobile Banking. Turn your credit and debit card on and off in an instant, receive real-time alerts, set spending limits, add travel plans, and more!

Business Alerts

Stay in the know, on the go with alerts at Fidelity Bank. Enroll in alerts through Fidelity Bank Business Online Banking and Mobile Banking to help you monitor your accounts. Set up account and transaction level alerts for added security and peace of mind.

Digital Wallet

Securely take your cards anywhere using your mobile device. Making purchases in-store, online, or even in-app has never been easier. Instead of using your cards, you can conveniently pay with your smartphone, tablet, or smartwatch.

Alerts

Stay in the know, on the go with Alerts at Fidelity Bank. Enroll in Alerts through Fidelity Bank Mobile Banking or Personal Online Banking to help you monitor your accounts. Set up account and transaction level alerts for added security and peace of mind.

Automated Account Assistance

Use the information below to access and manage your Fidelity Bank accounts using our automated Telephone Banking system. Simply dial 1-800-816-9608 and refer to the options and instructions below. This convenient service is available 24 hours a day, 7 days a week. Option 1: Account Information Step 1: Press 1 and enter your social security number to access your account...

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