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Email our Customer Care Team. We will respond to your request within one business day. If you prefer to speak to a member of our Customer Care Team directly, please give us a call at 1-855-547-1385.

Careers

Message from our President & CEO Join the Fidelity Bank Family Thank you for your interest in Fidelity Bank. We think our Bank is special, and we’re excited you’re considering joining our team. Our core values are built around personalized service, financial stability, honesty, integrity, and associate health and well-being. We strive to be an employer of choice and believe...

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Account Opening Requirements

To be compliant with Federal regulations, Fidelity Bank is required to collect certain information from personal banking customers, business banking customers, and any person(s) identified as beneficial owner(s) of the business at the time of opening a new deposit account, a new loan or loan renewal, or when there is a change in ownership or nature of a business.

Fidelity Bank Mobile Banking Terms and Conditions

Fidelity Bank Mobile Banking Terms and Conditions (Last Updated September 30, 2022) a. Program: Fidelity Bank offers our customers mobile access to their account information (e.g., for checking balances and last transactions) over the Short Message Service (SMS), as well as the option to set up alerts for their accounts (e.g., low balance alerts). Enrollment requires identification of the user’s...

CardControl

Monitor spending and protect your accounts in real-time. Control your credit and debit cards from the convenience of Fidelity Bank Mobile Banking. Turn your credit and debit card on and off in an instant, receive real-time alerts, set spending limits, add travel plans, and more!

Business Alerts

Stay in the know, on the go with alerts at Fidelity Bank. Enroll in alerts through Fidelity Bank Business Online Banking and Mobile Banking to help you monitor your accounts. Set up account and transaction level alerts for added security and peace of mind.