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Merchant E-Connections User Guide

View real-time authorizations, batch settlements, and merchant statements easily online.

Domestic Wire User Guide

Domestic wire transfers occur between people or institutions located in the United States. With Fidelity Bank, you can perform this service quickly and easily either online, through our mobile app, or at any of our local branches.

ACH Filter User Guide

Protect your account against electronic fraud by blocking and returning any ACH (Automated Clearing House) transactions not authorized by you. Follow the instructions provided below to navigate ACH Filter. If you need technical support, please call 1-855-547-1385 and select option 3, or email us at businesssolutions@fidelitybanknc.com.

ACH User Guide

ACH allows you to send money electronically through the Automated Clearing House network to virtually any financial institution in the United States. Use the instructions below to learn how to access and navigate the ACH interface.

Business Advantage User Guide

Business Advantage Online Banking is the perfect solution for businesses that have more complex cash management needs. This secure service gives you convenient, around-the-clock access to your business accounts, so you can spend more time on other things that are important to your business. In this user guide, you’ll learn about the features of Business Advantage and how to navigate...

ACH

Move your money faster with Fidelity Bank’s ACH solutions.1,2 Our ACH solutions allow you to send money electronically through the Automated Clearing House network to virtually any financial institution in the United States. ACH transactions are scheduled securely through Business Online Banking.

Zero Balance Accounts

Keep your money working for your business with Zero Balance Accounts. Zero Balance Accounts are designed to help eliminate manual transfers of funds between accounts, reduce idle cash, and prevent overdrafts. It’s an ideal solution if your business maintains several accounts. This service is conveniently accessed through Business Online Banking.

Business Bill Payment

Manage your business payments from the convenience of your computer or mobile device – anytime and anywhere. Use business bill payment to safely schedule payments to virtually any business or person in the U.S, set up bill reminders, and view payment history. It’s fast, easy to use, and secure!

Home Equity Line of Credit

Unlock the possibilities with a Home Equity Line of Credit¹. Use your home’s equity to turn your dreams into reality. Pay for home renovations, education expenses, a new car, a dream vacation – and more! Plus, you can conveniently manage your Home Equity Line of Credit and pay your bill securely through Personal Online Banking.

Credit Cards

Increase your buying power with a credit card1 from Fidelity Bank. Whether you need to make a large purchase, an everyday item, or something in between, we have the credit card solution to meet your needs. Enjoy a classic credit card and a competitive interest rate. Plus, you can conveniently manage your card, turn your card on and off, and...

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