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What can I use my digital debit card for?

You can use your digital debit card for online and tap to pay purchases.

How long is the text message link available?

The text message link will be available for 21 days, or until you access your digital debit card through the Fidelity Bank Mobile Banking app, or until your new physical personal debit card arrives and is activated.

How do I access my digital debit card?

There are two easy ways to access your temporary digital debit card. You may access your digital debit card details, set a PIN, and add the card to your digital wallet (Apple Pay and Google Pay) by clicking the text message link and following the onscreen prompts to authenticate yourself. The text message link will […]

How will I receive my digital debit card?

You will receive a text message from 66368 letting you know that your new digital debit card is on the way. The text message will include a link and an access code for you to get started. Please note, to receive a text message regarding your digital debit card, Fidelity Bank must have your mobile […]

Who receives a digital debit card?

Customers will receive a digital debit card when a personal checking account is opened, and a debit card is ordered. Customers who report a lost or stolen card will also receive a digital debit card while they wait for their new physical debit card to arrive in the mail.

How do I change my debit card PIN?

You can change your debit card PIN by calling 1-800-992-3808 or through the Fidelity Bank Mobile Banking app under Cards. Customers using a digital debit card can set or change their PIN through the temporary text message link or in the Fidelity Bank Mobile Banking app.

Fidelity Bank Awards Stokesdale, NC Branch Top Honor

FUQUAY-VARINA, North Carolina (February 23, 2023) – Fidelity Bank is pleased to announce its Stokesdale team was awarded the prestigious President’s Award at the Bank’s Annual Meeting held on February 4, 2023. The award recognizes overall excellence and achievement during the calendar year. The recipient branch is chosen on several factors, including customer service, customer […]

Fidelity Bank Awards Trust Company of North Carolina wins Chairman’s Award

Fidelity Bank is pleased to announce its wealth management team, Trust Company of North Carolina, was awarded the Chairman’s Award at the Bank’s Annual Meeting. The award recognizes overall excellence and achievement during the calendar year. The recipient department is recognized for exceeding expectations when it comes to quality service, implementing change that will advance […]

Fidelity Bank Opens in Spartanburg, SC

FUQUAY-VARINA, North Carolina (February 14, 2023) – Fidelity Bank is pleased to announce the opening of its newest branch in Spartanburg, South Carolina. This full-service branch is located at 101 Lafayette Street, Suite D. The Spartanburg branch is open from 9 a.m. to 12 p.m., and 2 p.m. to 5 p.m. on Monday – Friday. […]

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