Zelle is a great way to send money to family, friends, and people you are familiar with, such as your personal trainer, babysitter, or neighbor.3
Since money is sent directly from your bank account to another person’s bank account within minutes,2 Zelle should only be used to send money to friends, family, and others you trust.
Neither Fidelity Bank nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for, or the item is not as described, or it’s not as you expected the funds cannot be recalled.
